Shipping Information
We believe ordering should be straightforward from checkout to delivery.
NUViTA offers shipping options designed to provide reliable delivery while keeping you informed along the way. Shipping availability, delivery times, and costs may vary depending on your destination and the products included in your order.
Canadian Shipping
We ship across Canada where permitted.
Standard Canadian Shipping
Estimated delivery: [Working Days]
Express Shipping
Estimated delivery: [Working Days]
Available shipping options and costs will be displayed during checkout based on your shipping address.
Order Processing
Orders are generally processed within [Working Days] after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Once your order has shipped, you’ll receive tracking information when available.
Tracking Your Order
Once your order is handed over to the carrier, you can use the tracking information provided to monitor its progress.
Please note that carrier delays, weather, holidays, remote delivery areas, and other circumstances outside our control may affect estimated delivery times.
Shipping Address
Please make sure your shipping information is accurate before completing your order.
NUViTA is not responsible for delays or additional costs resulting from an incorrect, incomplete, or undeliverable shipping address provided at checkout.
If you notice an error in your shipping address after placing an order, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or been shipped.
Lost, Damaged, or Delayed Packages
If your package appears to be delayed, damaged, or missing, please contact us with your order number and tracking information.
We will work with you and, where appropriate, the shipping carrier to determine the next steps.
International Shipping
International shipping availability may vary by destination and product.
Customers are responsible for ensuring that any products ordered are permitted to be shipped to and received in their jurisdiction. Additional customs duties, taxes, fees, or import requirements may apply where applicable.
NUViTA reserves the right to restrict or decline shipments to certain destinations where required by law or our shipping policies.
Research Use Only
NUViTA products are provided for research use only and are not intended for human or veterinary consumption.
Customers are responsible for understanding and complying with all applicable laws and regulations in their jurisdiction.
Questions About Shipping?
If you have a question about delivery, shipping availability, or an existing order, please contact our support team.
We’re here to help.
